One direct line to EternalQR.
If you need help with the product, billing, or anything else, email us directly. No form. No ticket maze.
We usually reply within one business day. If a QR is not working as expected, send the short link or a screenshot so we can help faster.
What can we help with?
Product questions, billing, bugs, or bigger rollout plans.
If your question does not fit neatly into one of these, email us anyway. A real person will read it.
Product help
Making a QR code, changing where it opens, or fixing something that feels confusing.
Example You want a printed QR to open a different page.
Billing and plans
Upgrades, cancellations, invoices, plan limits, or guarantee questions.
Example You want help choosing the right plan.
Bug reports
A QR is not opening the right page, a download failed, or something in the dashboard broke.
Example A scan opens the wrong page or the QR image will not download.
Partnerships and bulk use
Packaging, menus, events, agencies, or larger rollouts.
Example Using EternalQR across printed menus or product packaging.
Feedback
Feature requests or anything that you wish felt simpler, faster, or clearer.
Example A product idea you would love us to build next.